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Spitche releases

June 7, 2023

Features:

  • New Mission Campaigns feature was added in order to engage your ambassadors by proposing new ways of interaction. Assign them a mission to complete, whether it's a photo, video, story, or any other format on Facebook, Instagram feed and stories or TikTok.
  • Ambassadors are able to participate in Campaigns and earn more points by creating or sharing content. New menu Campaigns under Challenges tab was added where they can find all available campaigns. All rules and instructions will be shown for each campaign, time ending indicator as well.  
  • Add your time zone in the Brand program settings. UTC +0 was set as default.


April 17, 2023

Features:

  • During the registration process ambassadors have an ability to select between signing up through email or via Facebook.
  • Facebook profile can be connected by ambassadors later in the account settings.

Improvements:

  • If Facebook access to the ambassador's account has expired, the ambassador will see a notification about it next time he/she logs in to their account. There will be the direct link to renew access to their Facebook profile. Ambassadors will be notified about access expiration by email in advance (7 days before) and when access expires. 

  • If an ambassador has 10 failed login attempts, the account will be locked for 10 minutes. An ambassador can reset the password even if the account is locked. 

  • An ambassador needs to confirm email in order to finish registration.

 

February 28, 2023

Improvements:

  • Current number of ambassador's points and date of birth is now available by downloading the data in CSV and added in the brand CRM.
  • Ambassador’s date of birth is now available by downloading the data in CSV and added in the brand CRM.
  • Minor UI improvement for ambassadors' view. All the popups can be closed by clicking on the X button on the right.

 

February 2, 2023

Improvements:

  • Separated Limitations tab with a view access. Check the limitations for social media actions and rewards redeeming for your ambassadors.
  • Added links to Knowledge base articles for the Brand info, Point System and Rewards tabs. 
  • More explained social media actions for ambassadors with the additional links to social media pages of the brand.
  • Widget with not connected Instagram account for ambassadors as an additional reminder to connect Instagram profile and receive bonus points.
  • Added the website link to the redeeming a reward tab for ambassador. The brand can add it optionally in the Reward settings in the Link field.

UI updates:

  • Improved view of the Rewards tab when it's empty. Added the link to the Knowledgebase article about rewards creation.
  • Locked view for social media actions when ambassador's Facebook and Instagram profiles are not connected. All the actions explanations are still available in a view mode. 

 

November 28, 2022

Features: 

  • New ambassadors' area. More functionality for your ambassadors. Added separate tabs for Profile settings, Brand info, Missions and Rewards tab.
  • Updated flow of engagement level and points upgrade. Social media actions effect the Egnagement level of your ambassadors. Besides, they can get additional points for different advanced and simple actions. 6 new actions have been added to the Point system: Additional level bonus, Additional referral bonus, Connect Instagram profile, Daily social media actions, Weekly social media actions and Monthly social media actions.
  • Ambassadors verification feature. Customize the verification process of your ambassadors at the registration step.

Improvements: 

Updated: