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Spitche from the brand's side

This article will briefly describe Spitche as a platform, introducing its main aspects and functionality. It will represent the brand side, the view of the dashboard, and all the benefits you can get by using it.

Account tab

  • Profile

The first step you do as a brand after logging in is navigating to the account tab to fill in a piece of personal information, such as name, surname, email, and phone number. 

  • Connected pages 

After that, navigate to the Connected pages tab. Here you can connect your Facebook and Instagram pages, so Spitche can gather analytics from there and display it on the Dashboard tab.

  • Invite admins

If you need some assistance, you can invite people who will have access to your program as administrators. It can be done by sending an invitation email with a link to create an administrator account and additional instructions. 

 

Settings tab

  • Brand info

We are ready to move to the creative part of the setting process - add brand info. Here you can customize the visual aspect of your brand for ambassadors. Upload your logo, indicate the brand name, brand description, rules, privacy policy, upload cover image, and select the language in which ambassadors will see your program. 

  • Point system 

In Spitche, the point system has two aspects: the engagement level and the points themselves.

The engagement level is linked to the direct interaction from your ambassadors with your content on Facebook plus Instagram comments action.

The logic of getting points is based on creating the content by your ambassadors for your brand. What we call UGC, and this is mainly about Instagram actions. Ambassadors will get points when they create content for you, leave comments, or tag your brand on photos or videos.

 

Rewards tab

In this section, you can create your own rewards for your community. Offer coupons, free products, discount codes, and vouchers. For example, your ambassadors can get event invitations, free limited products, merch as a reward, etc. 

Invite community

All done! You are ready to invite your community and start a rush after you settle the rewards.

To invite ambassadors, copy a link on the top-right corner of your administrator panel. 

There are two ways to invite ambassadors to your loyalty program, privately by selecting a database of clients, for example, your VIP clients. Alternatively, you can share the invitation link on your social media. It will allow you to identify new or potential clients. A good idea is also to put a tab on your website inviting your customers to join the program. 

 

Once you start working with Spitche and invite your ambassadors, you will be able to collect different data which can be utilized to improve your engagement level. 

 

That's it! Now that you can see all the magic Spitche can do, you are ready to turn your community into ambassadors!