Spitche for your ambassadors can be discplayed in multiple languages. Before inviting your community you can set the language for your ambassadors, so they can use your loyalty program with no problems. When ambassadors join your loyalty program, the language of the ambassadors' account will be the one you settled for your program. Multiple language settings allow you to personalize your internal communication with the ambassadors even more.
Settings from Brand side
To change the language for your Ambassadors area, just go to the Settings -> Brand info -> scroll down to the language settings. By default, ambassadors area language is English. Currently, available languages are English, French, Spanish, Polish, Romanian, Italian, German, Ukrainian, and Bolgarian.
The ambassador's language preference will be displayed once you download your CSV ambassador's file (for this go to the tab Ambassadors), in the column language.
If there is n/a in the column Language, it means that the ambassador didn't make changes in the initial settings of a brand.
Settings from Ambassadors side
Ambassador can change language anytime at Profile -> Personal information.
The language preference will be saved for the following logging into the profile and the mailing list.
If you need to add any custom language for your ambassadors area, please submit a support ticket with a custom language request.