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Connecting your social media pages

Now it's time to connect your social media accounts to emgage your community and turn them into ambassadors. 

 

Step 1: Connecting your Facebook page

 

  • To connect your social media accounts (Facebook, Instagram), go to the Account tab and Connected pages.
  • After redirecting to Facebook's platform, connect the app to your brand's page.

 

  • Allow access to the Facebook permissions. 

 

 

Spitche app is named "Ambassador Experience Program" on Facebook.

 

 

NB! Before continuing to the next step, make sure that the user you are connected with has an administrator access to your Facebook Page. 

 

If you do not have this access, click on "Log in to another account." and continue the process from an account with administrator access to your Facebook page.

 

  • Confirm 1. the Instagram Page and 2. the Facebook Page you want to link to your program and proceed to the next step.

 

 

  • Make sure that all permissions are turned on to Yes before finishing the process on Facebook, this information is used by our program to operate and count the actions from your ambassadors. You will be redirected to your Brand account after finishing this process.

 

 

  • Reconfirm the page you want to connect to the program by selecting it on the pop-up appearing.

 

Your Facebook Page is connected when it appears on the connected pages tab. 

 

Step 2: Connecting your Instagram page

The process of connecting your Instagram page is similar to the Facebook page connection.

NB! To connect your Instagram page to your program, your Instagram page must be listed as a Business Account and linked to your Facebook page.

 

 

  • Reconfirm the page you want to connect to the program by selecting it on the pop-up appearing.

 

 

If you have issues with the process of connecting your social media pages to your program, please contact us by raising a new support ticket here.

 

All done!